Shopping Cart JOB DESCRIPTION
Porter’s Office Products is an established and fast-growing company, searching for a Furniture Project Manager working in our Rexburg, Idaho location. Business hours will be Monday through Friday—with no weekends! This FULL-TIME position is perfect for someone who is a self-starter with a strong desire to succeed. Must maintain professionalism with excellent organizational and follow through skills. Needs to be a team-player and able to multi-task handling a wide variety of responsibilities.
ABOUT US
Porter’s Office Products is an independent office solutions provider headquartered in Rexburg, ID. We are the fastest growing office products dealer in the region and have built our business on providing Blue Cow Service. Porter’s Office Products is a family owned business, working with businesses since 1915. Porter’s has been in the community for many years and has earned a great reputation. We excel in service that we give to our customers. Our main focus is providing solutions for our customers to better run their offices effectively and efficiently.
SKILLS/QUALIFICATIONS
Excellent customer service and interpersonal skills
Strong computer skills
Good verbal and written communication skills, ability to work in consultative role with customers at all levels of organization chart
Strong ability to work in a team environment
Ability to prioritize, work under tight deadlines, and manage multiple projects
Knowledge of commercial office furniture specification
Experience working directly with customers to find solutions to problems
A minimum of two (2) years in a related field, or any equivalent combination of education, training, and experience
MAIN JOB TASKS AND RESPONSIBILITIES
Turns quotes in to orders, verifying accuracy and obtains signed quotes and T&C’s. SIF’s Steelcase orders into DDMS immediately upon entry.
Creates and processes purchase orders for Steelcase and special-order furniture
Coordinates furniture installs, updates schedule, communicates and coordinates with customer, sales rep, our installer and/or 3rd party installers
Researches product for Sales and Customers.
Is an ambassador of Blue Cow service and provides exceptional follow through to our customers.
Collects and coordinates punch list items to be complete to customer’s satisfaction
Invoices out projects immediately after completion
Processes and schedules warranty and repair requests
Picks up incoming calls for furniture and takes care of customers on showroom floor
Maintains furniture showroom and scratch and dent area keeping arranged, cleaned, and signed
Occasionally go out on customer site and attend sales meetings and other company sponsored training events as requested
Works closely with the installation team and Vice President of Operations on the scheduling and installation of a product.
OTHER JOB TASKS AND RESPONSIBILITIES
Responsible for the activities related to the ordering, purchasing, expediting and installation scheduling of furniture projects
Works with company personnel as well as customers throughout the full project lifecycle from order placement to installation and punch list completion
Traveling to appointments and other locations to assist
