Shopping Cart Job Description
Porter’s Office Products is an established and fast-growing company, searching for a Purchasing Manager/Customer Service working in our Rexburg, Idaho location. Business hours will be Monday through Friday—with no weekends! This full-time position is perfect for someone who is good at keeping up on trends, maintaining accurate inventory levels, is highly organized and able to handle multiple projects, has excellent communications skills, outstanding follow-through, and loves to bring great service to customers.
Skills & Qualifications
- Organization
- Ability to multi-task
- Time Management
- Flexibility and Persistence
- Active Learning
- Critical Thinking
- Judgment and Decision Making
- Negotiation Skills
- Problem-solving Ability and Creativity
- Relationship building Skills
- Verbal Communication and Customer Skills – vital
Main Job Tasks and Responsibilities
- Oversee and directs wholesale & direct buy purchasing
- Direct Buy items have a stock-out rate less than 1% (Direct)
- Customers receive ordered product within 1-2 days (short-buy)
- Stocked Items have a minimum turn rate of 10 times per year
- Ensure EVERY customer is called on product ordered not coming from our local distributor
- Reviewing all Stocking Vendor items at least once a quarter
- Placing and tracking PO’s for all product ordered
- The PO system is kept up to date and clean
- Finding and sourcing all product at the best cost according to the customer’s needs
- Purchase wholesale product under best cost account numbers where possible
- Verify all pricing from all vendors is accurate and track all changes
- Review Low Margin report on a daily basis to maximize company profits with sourcing, pricing, etc adjustments
Other Job Tasks and Responsibilities
- Answer incoming phone calls within the first 2 rings
- Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors and other queries
- Use telephones to communicate with customers and verify order information
- Suggest solutions when a product malfunctions
- Inform customer of sales and promotions
- Utilize computer technology to best assist customers
- Serve as a backup on the retail floor
About Us
Porter’s Office Products is an independent office solutions provider headquartered in Rexburg, ID. We are the fastest growing office products dealer in the region and have built our business on providing Blue Cow Service. Porter’s Office Products is a family owned business, working with businesses since 1915. Porter’s has been in the community for many years and has earned a great reputation. We excel in service that we give to our customers. Our main focus is providing solutions for our customers to better run their offices effectively and efficiently.
